Note
We offer a risk-free 30-day trial for the ANABOX Smart. Test the product for a month. If you are not satisfied, you can return it within 30 days of purchase and receive a full refund, no questions asked.
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (wirewire GmbH, Reudnitzer Str. 1, 04103 Leipzig) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email to info@wirewire.de). You may use the attached sample withdrawal form for this purpose, but it is not mandatory.
You can also electronically submit the sample withdrawal form or any other clear statement on our website (e.g., via chat). If you use this option, we will send you a confirmation of receipt of such a withdrawal without delay (e.g., by email).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Here you can find the form in English: Revocation of my contract
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.