Welcome to our support area. Here you will find support for using the ANABOX smart and the Memo App. 🦦

General instructions for use

General information on approval and use

LED states

The LED states on the housing of the ANABOX smart

Cleaning & Disinfection

You can clean the ANABOX smart by hand and partly in the dishwasher.

Calendar and medication schedule

Adjustment of your medication and filling

Transport

To transport the ANABOX® smart safely, slide on the protective cover provided. The cover must be removed to be able to take out the cups.

Activation

Setting up an ANABOX smart in the app

Alarm settings and alarm signals

The alarm settings of the donor

Power supply & battery operation

The ANABOX smart can be charged via USB-C or operated permanently from the mains.

Buttons and connections

A brief overview of all buttons and status LEDs available on the unit

Components

The medicine dispenser consists of an electronic control unit, a medicine compartment and 28 cups.

Filling assistant

Assistant for filling the dispenser

App Download & Web Application

The Memo App is available for Android, iOS and as a web application

Reset & restart

Explains how to reset and restart the machine

General Terms and Conditions (GTC)

Our mobile app and web application "Memo

Garantie

Imprint

Duty to inform according to § 5 TMG

Security

Payment

Privacy and data protection

We try to explain in an understandable way which tools and hosting solutions we use and why we use them.

Insert drawer

Instructions for inserting the drawer

Uptime Monitor

Displays the availability of the Memo applications

Change history

Here you can find the current changes to the Memo application

Documents

Documents such as the instructions for use as pdf files for downloading

API documentation

Connect Memo to your own applications with our API

Recycling

Information on recycling and battery law

Our partners

A list of our partners in the development of ANABOX smart

Glossary

Contact

Our team is here for you Questions, bug reports, feedback - this is where you can reach us.

About us

About anmed GmbH and wirewire GmbH

NB-IoT and LTE-M explained

NB-IoT and LTE-M are two technologies that can be used to connect a smart pill dispenser to the internet.

Press review

One or the other medium has already become aware of us. Here you can find the press articles.

Professional care 🔬

Use in inpatient and outpatient care