Welcome to our support area. Here you will find assistance with using the ANABOX smart and the Memo app. 🦦


General usage instructions
General information on approval and useContinue reading
Fill Assistant
Assistant for filling the dispenserContinue reading
LED states
The LED states on the housing of the ANABOX smartContinue reading
Cleaning & Disinfection
You can clean the ANABOX smart by hand and partially in the dishwasher.Continue reading
Calendar and Medication Plan
Setting up your medication and fillingContinue reading
To transport the ANABOX® smart safely, slide the provided protective cover on. The cover must be removed to remove the cups.Continue reading
Aktivierung & Einrichtung
Setting up an ANABOX smart in the appContinue reading
Alarm settings and alarm signals
The dispenser's alarm settingsContinue reading
Power Supply & Battery Operation
The ANABOX smart can be charged via USB-C or operated permanently on mains power.Continue reading
Buttons and ports
A brief overview of all buttons and status LEDs available on the device.Continue reading
The medication dispenser consists of an electronic control unit, a medication compartment and 28 cups.Continue reading
App Download & Web Application
The Memo app is available for Android, iOS, and as a web application.Continue reading
Reset & Restart
Erklärt, wie Sie das Gerät zurücksetzen und neu starten könnenContinue reading


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Our mobile app and web application "Memo"Continue reading
Im Garantiefall können Sie sich Telefon oder E-Mail an uns wenden.Continue reading
Legal Notice
Information obligation according to § 5 TMGContinue reading
Sicherheitsdetails der AnwendungContinue reading
Privacy and Data Protection Policy
We try to explain in an understandable way which tools and hosting solutions we use and why we use them.Continue reading

Technical Information

Insert drawer
Instructions for inserting the drawerContinue reading
Uptime Monitor
Displays the availability of the memo applicationsContinue reading
Change history
Here you can find the latest changes to the Memo applicationContinue reading
Here you can download the PDF version of the manual. The user manual contains step-by-step instructions and important information.Continue reading
API Documentation
Integrate Memo into your own applications using our APIContinue reading
Information about recycling and battery lawContinue reading


Our partners
no translation foundContinue reading
Hier finden Sie Bedeutungserklärungen und Übersetzungen.Continue reading
Our team is here for you. Questions, error reports, feedback - you can reach us here.Continue reading
Häufig gestellte Fragen
Hier finden Sie die FAQ (Häufig gestellte Fragen) zusammengefasst, um einige der häufigsten Fragen zu beantworten.Continue reading
About us
About the anmed GmbH and wirewire GmbHContinue reading
NB-IoT and LTE-M explained
NB-IoT and LTE-M are two technologies that can be used to connect a smart pill dispenser to the internet.Continue reading
Schauen Sie sich unsere offenen Stellen an. Lassen Sie uns gemeinsam die Gesundheitspflege verbessern.Continue reading
App Abonnement
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Press review
One or two media have already taken notice of us. Here you can find the press articles.Continue reading
Professional Care ‍🔬
Use in stationary and ambulatory careContinue reading