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Welcome to our support area. Here you will find assistance with using the ANABOX smart and the Memo app. 🦦
Usage
General usage instructions
General information on approval and use
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Fill Assistant
Assistant for filling the dispenser
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LED states
The LED states on the housing of the ANABOX smart
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Cleaning & Disinfection
You can clean the ANABOX smart by hand and partially in the dishwasher.
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Calendar and Medication Plan
Setting up your medication and filling
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Transport
To transport the ANABOX® smart safely, slide the provided protective cover on. The cover must be removed to remove the cups.
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Aktivierung & Einrichtung
Setting up an ANABOX smart in the app
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Alarm settings and alarm signals
The dispenser's alarm settings
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Power Supply & Battery Operation
The ANABOX smart can be charged via USB-C or operated permanently on mains power.
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Buttons and ports
A brief overview of all buttons and status LEDs available on the device.
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Components
The medication dispenser consists of an electronic control unit, a medication compartment and 28 cups.
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App Download & Web Application
The Memo app is available for Android, iOS, and as a web application.
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Reset & Restart
Erklärt, wie Sie das Gerät zurücksetzen und neu starten können
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Legal
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Our mobile app and web application "Memo"
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Guarantee
Im Garantiefall können Sie sich Telefon oder E-Mail an uns wenden.
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Legal Notice
Information obligation according to § 5 TMG
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Safety
Sicherheitsdetails der Anwendung
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Privacy and Data Protection Policy
We try to explain in an understandable way which tools and hosting solutions we use and why we use them.
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Technical Information
Insert drawer
Instructions for inserting the drawer
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Uptime Monitor
Displays the availability of the memo applications
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Change history
Here you can find the latest changes to the Memo application
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Documents
Here you can download the PDF version of the manual. The user manual contains step-by-step instructions and important information.
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API Documentation
Integrate Memo into your own applications using our API
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Recycling
Information about recycling and battery law
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Information
Our partners
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Glossary
Hier finden Sie Bedeutungserklärungen und Übersetzungen.
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Contact
Our team is here for you. Questions, error reports, feedback - you can reach us here.
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Häufig gestellte Fragen
Hier finden Sie die FAQ (Häufig gestellte Fragen) zusammengefasst, um einige der häufigsten Fragen zu beantworten.
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About us
About the anmed GmbH and wirewire GmbH
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NB-IoT and LTE-M explained
NB-IoT and LTE-M are two technologies that can be used to connect a smart pill dispenser to the internet.
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Karriere
Schauen Sie sich unsere offenen Stellen an. Lassen Sie uns gemeinsam die Gesundheitspflege verbessern.
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App Abonnement
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Press review
One or two media have already taken notice of us. Here you can find the press articles.
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Professional Care 🔬
Use in stationary and ambulatory care
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