Activation & Setup

A new ANABOX smart can easilybe added in the app.

The process is described step by step when adding a new device in the app. The device must be charged or connected to power.

Add device in wizard 🪄

If you are using the app for the first time, you can follow the instructions at the start and will be prompted to add a device there.

Add device to existing account ➕

If you have already set up the app, you can add a new device under the menu item Devices

• Devices › Add new device or New +

Steps

• Scan QR code and select the QR code on the back of the medication dispenser; alternatively, you can also manually enter the number (e.g. nrf-123456789012345)
• press the large button for 2 seconds until the device beeps and a rotating loading animation is displayed on the cups
• confirm in the app that you have pressed the large button gedrückt haben
• wait up to 60 seconds until the device is set up

That's it!

Your ANABOX smart is now ready for use. Set up some intake times in the calendar in the next step.

Troubleshooting

If the medication dispenser cannot complete the activation within 5 minutes, it will automatically shut down.

Device is already registered, please reset

Please reset the devicethe device.

Device could not be activated

Another error has occurred. This could have the following causes:

• Not charged: Pleasecharge the device.
• No network found: If the device has no connection to the NB-IoT or LTE-M network, please try a different location for the device.

The sensors of the device are not calibrated

The optical sensors are individually calibrated for each device at the factory (this is necessary because the transparent surfaces never behave exactly the same). However, it may be necessary to manually renew these values. You will be prompted to do this in the app.

Please follow these steps:

• Insert themedication compartmentwith all cups into the device.

• Remove themedication compartmentby pulling it out quickly and completely from the device.

• The cups briefly light up as a "wave".

• Wait for about 15 seconds and do not cover the sensors.

• Reinsert themedication compartmentinto the device.

After this process, the prompt in the app should disappear after a few seconds.