Aktivierung & Einrichtung

A new ANABOX smart can easily be added in the app.

The procedure is described step by step when adding a new device in the app. The device must be charged or connected to the power.

Add device in the wizard

If you are using the app for the first time, you can follow the instructions at the start and will then be prompted to add a device.

Add device to existing account

If you have already set up the app, you can add a device as follows.

• Devices ' Add New Device or New +

Steps

• select Scan QR code and scan the QR code on the back of the medicine dispenser; alternatively, you can type in the number (e.g. nrf-123456789012345) manually
• press the große Taste for 2 seconds until the device beeps and a rotating charging animation is displayed on the cups
• confirm in the app that you have pressed the große Taste.
• wait up to 60 seconds until the device is set up

That's it! Your ANABOX smart is now ready for use. In the next step, create [some intake times in the calendar](./medication schedule).

If the medication dispenser cannot complete the activation within 5 minutes, it will switch off automatically.

Troubleshooting

Device is already registered, please reset

Please reset the device.

Device could not be activated

Another error has occurred. This may be due to the following causes:

• Not loaded: Please load the unit.

• No network found: If the device does not connect to the NB-IoT or LTE-M network. Please try another location for the device.

The sensors of the device are not calibrated

The optical sensors are calibrated individually for each unit at the factory (this is necessary because transparent surfaces never behave exactly the same). However, it may be necessary to renew these values manually. You will be prompted to do this in the app.

Please follow these steps:

• insert the medicine compartment with all the cups into the machine.

. 2. remove the medicine compartment completely from the device by pulling it out quickly. 3.

• the cups light up briefly as a "wave".

• wait about 15 seconds and do not cover the sensors.

Put the medicine compartment back into the unit.

After this process, the prompt in the app should disappear.